Job: IT Support and IT Help Desk Technician

  • Title

    IT Support and IT Help Desk Technician

  • Categories

    Cloud Administration

  • Salary


  • Location

    Charleston, South Carolina

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Job Information

IT Support and IT Help Desk Technician

Charleston, South Carolina

Company Overview
Cloud Computing Technologies, an 18-year cloud veteran company and DoD Contractor, designs architecture and cloud solutions to meet financial, collaboration and capability requirements and parameters, including migration assessments, integration and implementation, along with applications development.

Job Summary
As a IT Support and IT Help Desk Technician in Charleston, South Carolina, you will join a talented cloud computing firm experiencing exponential growth.

Responsibilities and Duties

• Server, desktop, printer, and laptop diagnose and troubleshooting of hardware and OS
• Resolve support request tickets in timely manner and update in ticketing system
• Back office applications and networked systems
• Troubleshoot and support network Ethernet connected devices
• Maintain customer IT equipment inventory records

Qualifications and Skills

• CompTIA Security + certification required
• Minimum of 3 years supporting information technology
• Associates Degree in Computers or equivalent experience
• Experience with Microsoft Server 2012, Microsoft SSCM, Virtual Desktop, Active Directory
• Experience supporting Windows 10 and legacy operating systems
• Experience with Cisco 4000 series switches, VLANs, VPNs, and Cisco Access Points
• Ability to work independent of instruction in solo or team environment
• Technical certifications such as Microsoft, Cisco a plus
• Excellent written and verbal communication
• Experience with HBSS a plus
• Prior Military Service a significant plus
• Military IT experience a plus
• PII knowledge a plus

Possess or ability to obtain security clearance
Must be a US Citizen

Benefits and Perks
Cloud Computing Technologies offers competitive salary and benefits package to our full-time employees. These benefits include: Medical, Dental, Vision, Life Insurance, Accident, and Retirement Plan. Additionally, we offer two weeks of paid vacation, ten (10) paid holidays per year.


Cloud Computing Technologies is an equal opportunity employer fully committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.