AWS Basic Support from Cloud Computing Technologies (CCT) is a Public Sector Partner of Amazon Web Services and is certified to offer expert support services with guaranteed results. The AWS Basic Support plan is the starting tier of our range of AWS Support plans and is suited for any organization with up to 10 AWS instances. However, it is mostly suited for a small or medium-sized business that does not have a dedicated technical support team.
CCT’s AWS Support services are appreciated by all types of organizations, starting from small and medium-sized businesses, all the way up to Federal Agencies. We have assisted numerous organizations in planning, building, and maintaining their applications with our expertise in AWS services, Micro Services, DevOps, Cloud Security, and many other areas.
Our expert support services can help you set up and manage your AWS instances irrespective of your technical expertise level. The AWS Basic Support plan gives you access to our expert support team during office hours on weekdays (8X5) with up to 8 hours of consultation time each week. Continuous and regular interactions can help you streamline your AWS services and improve them to suit your business needs.
CCT ensures prompt responses within 120 minutes from the time of first contact. While this is our Service Level Agreement, our teams will be ready to respond to you in the minimum possible time and resolve any issues related to your AWS instances or services. In addition to this, CCT will also be able to guide you with regard to optimizing your AWS services.
Contact Cloud Computing Technologies today to see how we can assist you in your journey with AWS. We specialize in planning, designing, implementing, and maintaining AWS cloud workloads for our clients. Look at our range of AWS Support Plans to find the one that suits you best.
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